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Food Operations Manager

NSI is honored to receive Opioid Abatement Council (OAC) funding beginning in July 2024. This funding will allow additional staff to serve our community through hands-on, collaborative, and holistic care. At this point, funding for the following position is for a term of 3 years.

Food Operations Manager Detailed Description

Job Title: Food Operations Manager

Organization: Next Step Initiative Tennessee (NSI)

Location: 611 Citico Street, Knoxville, TN 37921

Position Type: Full-time, averaging 32 hours/week, beginning July 2024.

About Next Step Initiative: NSI is a dynamic nonprofit organization dedicated to harm reduction and outreach services for individuals who are homeless and/or experiencing substance use disorders. Our mission is to provide essential harm reduction support, resources, and education to empower individuals on their journey toward wellness.

Job Description: NSI is seeking a dedicated and compassionate individual to join our team as an Outreach Harm Reduction Food Operations Manager. This position plays a crucial role in ensuring the efficient operation of our food distribution program, which serves as a vital component of our harm reduction efforts.

- Possession of a valid driver's license and reliable transportation.
- Certification as a Certified Peer Recovery Specialist (CPRS).
- Ability to lift and carry up to 50 pounds.
- Ability to stand for the majority of your shift.
- Experience documenting services using an electronic health record (EHR).
- Strong interpersonal skills with the ability to maintain professional boundaries with clients.
- Ability and willingness to obtain certification for HIV/HCV testing if not already certified.

- Willingness to work in the community, including the encampments of people experiencing homelessness who are currently using substances.

- Coordinate and execute the pickup of food donations from various sources.
- Organize and maintain inventory of food and supplies, ensuring adequate stock levels at all times.
- Oversee the distribution of food, hygiene items, and other essentials to clients in a respectful and non-judgmental manner.
- Collaborate with the outreach team to conduct harm reduction activities, including transportation to needle exchange programs, overdose prevention education, and community outreach events.
- Maintain accurate records of inventory, distribution activities, and client
- Provide support and guidance to individuals accessing services, including
referrals to additional resources as needed.
- Participate in team meetings, trainings, and professional development
opportunities to enhance skills and knowledge related to harm reduction and recovery support.

Additional Responsibilities:

- Assist in coordinating and facilitating outreach events and initiatives aimed at engaging individuals in need of support services.
- Contribute to the development and implementation of harm reduction strategies and programs.
- Foster positive relationships with community partners, volunteers, and
stakeholders to enhance program effectiveness and sustainability.

- Strong commitment to the principles of harm reduction and peer support.
- Excellent interpersonal and communication skills.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Empathy, compassion, and non-judgmental attitude toward individuals facing challenges related to substance use and homelessness.
- Previous experience in food service, social services, or related field is preferred.

How to Apply: Please submit a resume and cover letter outlining your qualifications, lived experience, and interest in the position to Applications will be accepted until June 25, 2024.

Next Step Initiative is an equal opportunity employer and encourages individuals with criminal records to apply. We value diversity and inclusion in our workforce and strive to create a supportive and inclusive environment for all employees.

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